Payment and delivery
You can pay for an order with one of the following payment methods:
- At delivery – in cash at pick-up
- Invoicing –internet banking or general payment slip
Customer is obligated to pay the ordered products including shipping costs to the Seller.
CASH ON DELIVERY (COD)
If you wish to pay the courier cash upon delivery of the package, please choose pay in cash on delivery.
If you decide to pay in cash, you will pay your order in cash to a courier service employee when picking up the goods.
In case of COD, the Seller will deliver the goods in accordance with the delivery deadlines, per the confirmation order, and the Customer is obliged to make a payment at the time or before the pick-up of the product.
PAYMENT BY INVOICE
Invoice – Internet banking, or general payment slip, represents prepayment by transferring funds to our bank account.
You can select invoice payment in your shopping cart after which you will receive the order confirmation via e-mail and the information required for payment. If you pay from a foreign bank, all bank transaction costs are borne solely by the payer.
Your order reserves the ordered products.
To easily link your order to your payment, in the reference number, enter the order number that came in the e-mail with confirmation of your order. In the model field you can enter 01 – account payment or leave blank.
Products are delivered to the Customer after the amount for the ordered products has been paid in full and visible in our bank account.
We do not supply the goods on the basis of a receipt of payment.
DELIVERY AND DELIVERY COSTS OF PRODUCTS
We deliver the products to the address, via courier service, only in the territory of The Republic of Croatia.
Delivery cost is 35 kn. Delivery is free for purchases over 600 kn.
The ordered products are sent on the following weekday, after the date of payment, and no later than 3-5 weekdays from the date of payment. Exceptionally, due to the unavailability of an individual product, the sale/discount periods, holidays or unforeseen circumstances, it is possible that the delivery takes slightly longer than the specified period.
If you would like delivery on a specific date, then please provide us with details in the order note.
In the event of the inability to make an orderly delivery to the Customer ‘s address, the Customer shall bear the costs of re-delivery to the same or other address depending on what information the Customer will provide to the Seller when checking the delivery of the order.
Please provide the delivery address with one where someone can pick up the shipment on weekdays until 16:00. It is important to leave a contact number in the order form on which you can be reached.
With GLS Track & Trace application, you can track your shipments.
The deadlines for delivery will not include:
- day of receipt of the order/request
- delay time due to incorrect and incomplete Customer address
- delay time due to force majeure or other reasons for which Seller is NOT guilty
- non-working days if they represent the beginning or end of the deadline.